The Last Lecture - Chapter 47 Quiz

What does Randy Pausch say some students in group work do that causes friction?

Question Answer Choices Some do too much work, while others are too quiet. Some do not attend meetings, while others work too quickly. Some do not do their share of the work, while others are arrogant and belittling. Some work too hard, while others are too friendly.

According to Randy Pausch, what are the three parts of a proper apology?

Question Answer Choices An admission of what one did wrong, an explanation of why one did it, and a promise not to do it again. An admission of what one did wrong, an admission that one feels badly about hurting the other person, and asking how one can make things better. An admission of what one did wrong, an expression of regret, and a suggestion for a future course of action. An admission of what one did wrong, a request for forgiveness, and a justification for the actions.

What does Randy Pausch tell his students will be appreciated and rewarded in matters of apologies?

Question Answer Choices Honesty. Forgiveness. Persistence. Patience.

What does Randy Pausch say is inevitable in most of his classes involving group work?

Question Answer Choices Frequent misunderstandings. Friction between group members. High grades for all students. Perfect collaboration.

What does Randy Pausch say an effective apology serves as in a relationship?

Question Answer Choices A vaccine. A painkiller. A bandage. An antibiotic.

What does Randy Pausch say is out of one's control when giving an apology?

Question Answer Choices The timing of the apology. How the other person feels. Receiving an apology in return. The sincerity of the apology.

What does Randy Pausch say is the result if students refuse to offer apologies in group work?

Question Answer Choices The students receive lower grades. The groups become more cohesive. The students work harder individually. The groups are no longer effective.

What does Randy Pausch say the odds are of both parties being in the same emotional state to offer a sincere apology at the same time?

Question Answer Choices Unpredictable. Small. Moderate. High.

What does Randy Pausch compare a halfhearted or insincere apology to?

Question Answer Choices Putting a bandage on a broken bone. Ignoring the problem completely. Pouring water on a grease fire. Rubbing salt into an open wound.

What are the two bad types of apologies Randy Pausch describes?

Question Answer Choices One that is written and one that is verbal. One that is delayed and one that is insincere. One that only addresses the symptom and one that asks for an apology in return. One that is too emotional and one that is too formal.