Talking from 9 to 5
Deborah Tannen is convinced that the key to understanding relationships is through conversation. In her first book, THAT’S NOT WHAT I MEANT, Tannen asserted that conversational styles develop in response to a host of influences and that the degree to which those differences between styles are not perceived frustration and missed communication are the consequence. Her second work, YOU JUST DON’T UNDERSTAND, narrowed the focus to the manner whereby conversational styles are influenced by gender. TALKING FROM 9 TO 5 incorporates the results of Tannen’s earlier investigation and applies those insights to private speaking in a public context—what is said at work.
Tannen insists that women in positions of authority, and those who wish to achieve that status, face a special challenge in that their conversational style works to deny them the...
(The entire section is 273 words.)