Yes, the Phaecians ultimately help Odysseus. They way they do this is two-fold. For purposes of our ability to hear the entire story, the majority of it is told to the Phaecians in Odysseus' voice because they asked of his adventures.

For the purpose of Odysseus returning home, the Phaecians provided him a place to rest, and then clothing, food and a vessel in which he could sail. The one he had from Calypso was no longer able to carry him. In fact, the king and queen of Phaecia are the ones who make this available. This shows that they respect who he is and value his effort to return to his wife and family.