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Why do the three envoys visit Achilles and what is his response?

Quick answer:

Three envoys visit Achilles in Book 9 of The Iliad to persuade him to rejoin the battle against the Trojans, as the Achaeans are struggling. Achilles has withdrawn from the fight due to his anger over Agamemnon taking Briseis from him. Despite the envoys offering to return Briseis, along with gifts and an apology, Achilles refuses to fight. He remains withdrawn until the death of Patroklos prompts him to return to battle.

Expert Answers

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The episode you are talking about occurs in Book 9 of The Iliad.  You can look there for more information.

Basically, the three envoys are coming to Achilles to ask him to help the Achaians, who are losing to the Trojans.  Achilles has been angry because Agamemnon took Briseis away from him.  Because of this, he has been unwilling to help.

The three envoys promise to give Briseis back along with gifts and an apology.  Achilles refuses and says that he will not fight.

As it turns out, he won't join the fight until Patroklos is killed.

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