Chapters 20-22: Summary and Analysis
Chapter 20 opens with a description of Marian “walking slowly down the aisle” to the sound of gentle music. It is not until she reads one of the items on her grocery list that the aisle in question becomes identifiable as the aisle of a supermarket and not a church. She notices the inescapable music and, knowing that it is deliberately used to lull shoppers into a “euphoric trance” and lower sales resistance, feels resentment towards it. But knowing about these kinds of sales strategies does not make Marian immune to them. Recently, she has found herself pushing shopping carts “like a somnambulist” and, as a result, now tries to defend herself by making lists. However, she knows that this...
(The entire section is 3427 words.)