Frequently Asked Questions

I am having trouble logging in...what am I doing wrong?

First, make sure you are typing your email address and password correctly. Make sure you type the complete email address and password that you established during your order. If you can't remember your password, please use our automated retrieval form by clicking here. Second, make sure your browser is set to accept cookies from our website. We set a cookie on your brower in order to authenticate you as a valid user. If you are still having trouble, don't hesitate to contact us. We'll be glad to help.