Frequently Asked Questions

What is your refund policy?

eNotes has a 100% customer satisfaction guarantee. Refunds must be requested within 7 days. If any eNotes pass or subscription does not meet your needs, we will refund the order in full, no questions asked. For subscriptions with recurring billing, we can refund any charges for unused subscriptions that have occurred in the last 7 days. Remember, you can always cancel your subscription from your account page.