Do you think that Starbucks has grown rapidly because of its ethical and socially responsible activities or because it provides products and an environment that customers want?

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This question is more complicated than it seems. In today’s culture, it is difficult to separate ethical business practices and social responsibility from “the products and environment that customers want.” The general public is paying a lot more attention to how businesses behave than they used to, and in the minds of many modern consumers, a company’s image depends both on the quality...

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