Yearly students use an online university registration system to obtain info about the classes offered.
University admin are on hand to advise students on their course selection. The online registration system requires additional hardware and software to maintain security of the system and to manage the constant student access during the registration time.Some students still use paper forms for their registration.
Identify the customers, products and services, business process, participants, information, technology, context and infrastructure for the above work system. Select any one of the elements in and discuss the effect of too little or too much of this element on the overall balance of other work system elements.