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The community refers to the person who had been being trained to be the Receiver (Rosemary) as a failure because she had been unable to deal with the pressure of getting all these memories. She had been unable to handle the pain, among other things. Because of this, she asked to be released. The way the rules were, she had this right and they had to release her.
This caused a great deal of trouble because of the memories affecting the community. Because of this, the rules were changed and Jonas was not allowed to ask to be released.
Rosemary, the Giver's natural daughter, had been trained to receive the memories. She too had been given them slowly with the happy ones first. However, when the Giver gave her the memory of loneliness she could not handle it. It had been too much for her and she had asked to be released.
Once Rosemary was released the memories returned to the people and they suffered and did not know what to do. As a result the rules changed. The person who received the memories could no longer ask to be released after obtaining the memories.
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