If managerial work is characterized by variety, fragmentation, and brevity, how do managers perform basic management functions such as planning, which would seem to require reflection and analysis?
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Essentially, you are asking how managers are able to do things like planning, which take thought, at the same time that they are having to deal with the immediate demands of every day business operations. The answer to this is that they must work hard and long and create their long-range plans at times when they do not have issues that must be dealt with immediately.
Ideally, a manager will create long term plans and will then use those plans to inform his or her actions on a daily basis. The manager must find the time to make those plans. This is not always easy, but it is necessary. Once the plans are made, they will provide the manager with something of a "road map." They will help the manager have a good idea of where they are trying to go. Knowing this will help the manager deal in a systematic and logical way with the variety of issues that come up in day to day operations and need to be solved immediately.
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