What are you major complaints about visiting a physician office? What suggestions would you make to improve the situation?
My concerns with visiting a doctor are a bit theoretical, I guess. With the business of medicine and of doctoring in mind, I have a hard time seeing how any doctor could want to tell someone that they are fine. Health is a non-profitable state of being for a doctor, unless this state is produced through medicine. That is a compromising reality and one that is, for me, troubling.
My biggest complaint is usually that my problem did not get resolved. Sometimes it seems like doctors want you to diagnose yourself and ask for a prescription. Sometimes you can do that, but often you have no idea- that's why you consulted a professional!
Visiting an office may mean a very long wait. That is the major complaint as most people are pressed for time. Also, some doctors seem to be so busy, they are too overwhelmed to actually listen to you. You have to repeat things several times to make sure they are really listening. It is important to get a relationship going with your doctor, so that they treat you like they have an actual interest and stake in your health and well-being.
My major complaint is that most physicians seem to be harassed and overworked. Consequently they have to spend as little time as possible with each patient, and the patient often feels he is not getting sufficient attention. First he has to wait to be called in the waiting room. Then he is greeted by a assistant who is not even a nurse but some sort of assistant. This assistant does the things that physicians themselves used to do, such as taking the patient's blood pressure and trying to understand and record the patient's complaint. Then the worst part of the visit comes when the patient is escorted to a little examining room and has to sit there for a long, indeterminate period of time until the physician comes bustling in and starts a hasty interview and examination which usually concludes with the physician writing out a prescription or two or three and then relying on the pharmacist to explain the drugs and doseage.
I don't know how the situation can be improved. I suspect it can only get worse as more and more people are brought into the health care system by government legislation. Medical care is becominig more and more impersonal and mechanized. The doctors accumulate enormous amounts of information about patients on their computers but never seem to refer to it. In fact, they often don't even know the patient's name. Some people have the good fortune to have a doctor who still takes a personal interest in them, but this is becoming more and more a thing of the past.
When visiting a physician's office, it would be nice if the secretaries or nurses go along with the appoinment schedule. Having to wait more than an hour, its not fun.