In Willy's hallucination/memory, Biff shows off the football he stole from the locker room and Willy initially tells him to return it. Willy then praises Biff's actions by telling his son that the coach will probably congratulate his initiative to get better. Whenever Bernard visits and warns Biff to study for his upcoming test, Willy calls him an anemic and asks his boys if Bernard is well-liked in school. Willy proceeds to tell his boys that they will be five times ahead of Bernard in life and calls Biff and Happy Adonises. Willy continues to elaborate on the importance of being well-liked and emphasizes the significance of charisma and appearance in the business world.
Willy's reaction to Biff's theft reveals his lack of parenting skills and delusional belief that there will be no repercussions or consequences for Biff's actions. Willy's speech regarding the importance of personality, appearance, and charisma illustrate his focus on external values. Unfortunately, Willy is unaware that he is failing to instill important character traits and values in his children, which will negatively impact their future endeavors and life in general.