What are ways that the organization can ensure that KSAO deficiencies do not occur in its workforce?

Expert Answers
pohnpei397 eNotes educator| Certified Educator

In order to answer this question, let us first understand what KSAOs are.  KSAO is an acronym that stands for Knowledge, Skills, Abilities, and Other attributes.  In other words, KSAOs are the things that people need to have in order to do their jobs properly.  Therefore, it is important to a firm to ensure that it has as few KSAO deficiencies as possible.

There are two main ways to prevent KSAO deficiencies from cropping up in an organization.  The first way to prevent this is to make sure that you hire people who have the KSAOs necessary for a job.  In order to do this, you need to have a good hiring process.  You need to write quality job descriptions that will attract applicants who have the right KSAOs.  You need to have a resume review and interview process that further ensures that the applicants with the best KSAOs will be the ones hired.  By having these things, you can minimize the KSAO deficiencies in the firm.

The second way to prevent such deficiencies is through training.  It is important to train employees when they enter your organization and to continue to train them as they work for you.  If you train them well, they will have the KSAOs that they need in order to do their job.  When their job comes to demand new KSAOs (either because they move to a new job or because your environment changes), training will ensure that they have them.  Training, then, can ensure that workers acquire any KSAOs they need but do not already have.

In these two main ways, it is possible to minimize the possibility of KSAO deficiencies in your organization.