In terms of SWOT analysis, what are some weaknesses of Walmart?

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jenlombardo | College Teacher | (Level 2) Adjunct Educator

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There are some major weaknesses in the Walmart business structure.

Walmart has public relations issues.  They are known to have gender inequality problems in hiring, pay and promotion.  Another huge public relations issue for Walmart is that they are known to offer extremely low prices when they first enter a market.  This usually results in destroying local "Mom and Pop" stores and upsetting the community.

Walmart also has had issues with factories using underage labor pools.  Additional weaknesses in Walmart include:

  • crowded aisles
  • poor training environment
  • staff is made up of mostly part time employees.
  • poor customer service.
  • need to purchase very large quantities of products to offer lower prices, leading to inventory issues.
  • Walmart does not just purchase American produced items.

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