What are the several ways that IT could provide a competitive advantage to a business?  

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One way that Information Technology (IT) gives businesses a competitive advantage is by streamlining processes. For example, hotels can allow visitors to make inquiries and bookings online. This procedure enables the hotel to have more bookings without hiring extra staff to handle a large number of interested parties. Another way...

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One way that Information Technology (IT) gives businesses a competitive advantage is by streamlining processes. For example, hotels can allow visitors to make inquiries and bookings online. This procedure enables the hotel to have more bookings without hiring extra staff to handle a large number of interested parties. Another way that IT gives businesses a competitive advantage is by allowing easy access to information. Firms can search the internet for the latest trends in the industry and then incorporate them into product design to attract more clients and have an edge over their competitors. IT also gives employees the flexibility to work from anywhere. This can be a competitive advantage if most of the firm's operations are done online. The firm can save on office space, charge lower prices than the competition, and still make a profit.

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This is a good question. IT can help any corporation in many ways, but the key is to hire some very competent people. There are horror stories of IT personnel who really do not know what they are doing and in the end cost the company more money. With that said, I will offer a few suggestion of how IT can benefit a business.

First, something as simple as a website can drive a lot of traffic to a company. The benefit of an internet presence is that  you are always "open," and thousands of people can browse your merchandise or services at the same time.

Second, IT can create databases to help with customer relations and customer history. This will not only help customers in many ways, because the data can be analyzed to gain valuable information - spending habits, popular good, and the like.

Third, IT can provide a great network of communications internally to all the parts of a company. And if the company is large, it can provide many cost saving platforms like video conferencing.

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