What are several ways Information Technology could provide a competitive advantage to a business?

Expert Answers
wannam eNotes educator| Certified Educator
In today's society full of technology, a good Information Technology department is indispensable to most businesses. Information Technology is such a broad area of service, it may be helpful to look at a specific example. Many IT departments are now responsible for cell phones and other such resources. Consider that many businesses provide their employees with cell phones; these phones help employees manage important emails, carry information (like meeting materials), manage client contact lists, and keep in touch with clients. A company with a linked contact list and other such resources would be able to provide a more personal and efficient experience with their business.