In Chapter XXXIII of Great Expectations, Pip receives a note from Estella telling him to meet her at the stage in London. When he meets Estella again, Pip is overjoyed at first, but disappointed later as Estella does not return his affections. Instead, she instructs Pip to order a carriage to transport her to Richmond where she is to live with a wealthy lady who will introduce her to society. To Pip's chagrin, she informs him,
"We have no choice, you and I, but to obey our instructions. We are not free to follow our own devices, you and I.”
As she talks with Pip, he realizes that Estella has no feeling for him. Because of her upbringing by Miss Havisham, an education of being cold and heartless, Estella cannot demonstrate genuine emotion, especially none toward the male gender. Consequently, she is indifferent with Pip. Nevertheless, he goes on "against trust and against hope." Pip does notice, however, that Estella does care to attract him, although he unhappily acknowledges that she
...held my heart in her hand because she willfully chose to do it, and not because it would have wrung any tenderness in her to crush it and throw it away.
Later, in Chapter XXXVIII, this coldness of Estella produces devastating results. For, she is equally distant and aloof with Miss Havisham, who has grown to love and adore her, hanging upon her words, gestures, and facial expressions. As Estella detaches herself, Miss Havisham notes, "You are tired of me," Estella displays nothing but indifference.
"You are stock and stone!" exclaimed Miss Havisham. "You cold, cold heart!"
"Do you reproach me for being cold? You?"
"Are you not?" was the fierce reply.
"You should know," said Estella. "I am what you have made me."
Thus, in having made Estella cold, Miss Havisham has aligned herself to the other victims of Estella, who has been made incapable of human emotion towards anyone.