Mrs. Reynolds, the Pemberley housekeeper, explains that she has "never known a cross word from [Mr. Darcy] in [her] life, and [she has] known him ever since he was four years old." She believes that she could have no better master than Mr. Darcy. He was, apparently, good-natured as a child and remains good-natured as an adult. Mrs. Reynolds describes him as being very like his father because he is "'just as affable to the poor'" as his dad. This seems to signify that he is kind and generous. She goes on, saying,
"He is the best landlord, and the best master . . . that ever lived; not like the wild young men nowadays who think of nothing but themselves. There is not one of his tenants or servants but will give him a good name. Some people call him proud; but I am sure I never saw anything of it. To my fancy, it is only because he does not rattle away like other young men."
In other words, then, Elizabeth learns that Mr. Darcy, at home, is apparently quite different from the man to whom she had become accustomed. He is described as gentle and kind, generous and charming, and even down-to-earth and humble. Mrs. Reynolds insists that he is not proud but, rather, just a little quiet (and then his quietness is misinterpreted by some people as pride).