Ehrenreich uses a detached journalistic tone in this investigative work. In it, she documents her experiences in a variety of low-wage jobs. She depicts in detail how she tries to survive economically and psychologically at the bottom end of the working strata of society. Her anger, however, breaks through on behalf of working people: Ehrenreich is unequivocally on their side. She attempts to puncture false pieties, getting angry, for instance, when a co-worker is coached by her supervisor to "work through the pain" when she gets injured while cleaning a house or wondering why lower end workers are told to report for work without actually being made a formal job offer. By using a detached tone along with vivid, detailed descriptions of what her life is like as a waitress, a Walmart employee and a maid, Ehrenreich allows readers to feel the humiliation and unfairness of life at the low end of the job spectrum.
The author’s tone in Nickel and Dimed - On (Not) Getting by in America by
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