I think that for a Project Manager , the lack of awareness of process is a "hidden killer" of Project Control. What do you think, and why? You can discuss both PM process and organizational (both internal and external) process...both will have an impact on the project. From a Project Manager process perspective, you can discuss either Project Management process or Product Development Life Cycle process (recall this from Lecture 2) but you must indicate which your describing. Even if you have no Project Manager practical experience, you have already had to follow processes in your business experience, and should be able to extrapolate from that to answer the question.
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In all job descriptions for a Project Manager, the first verb that pops up is that of "overseeing". This entails that this person is responsible for both, the process, format, implementation, monitoring and evaluation of a project.
The lack of awareness of process entails ignorance in many areas that are vital for a successful implementation of plan. This includes:
a) The scope definition- A project manager would never be able to understand the scope of a project, the need for specific resources, or the budgeting needed for such resources until the processes of each department involved are outlined and detailed. This is an area where the knowledge of "process" is necessary.
b)Scheduling the completion of a project- Without knowledge of processes and their appropriate application it would be hard to create a timeline of expected outcomes that will make the completion of a project possible. One important process in business is the SMART goal, or the planning of goals that are S=specific, M=measurable, A=attainable, R=realistic, and T=time bound. Not knowing the concept of processes such as these in project management may result in losses of resources and money.
c) The process of communication- One crass mistake in all project management is lack of communication. It leads to lack of knowledge in nearly every area, from personnel to technology applications. Yet, when all departments involved in a project are openly communicating, the project manager must create a way to show results, display data and share information in a procedural and organized way. No department should move away from a scheduled data sharing experience and, by sticking to the process of information sharing, the project will have gains in speed. Moreover, organized information translates into collaboration and this is the most effective model of labor for any professional organization.
In all, project management means being "in charge" of overseeing the processes that lead to the completion of a task or plan. It is no different than a teacher overseeing the way in which the students are applying skills to complete a project in class. Unless an inner process is delineated, a timeline is established, and SMART goals are put together, it would be impossible to accomplish any task. Therefore, the knowledge and awareness of "process" is a vital part of project management. Not having this knowledge could indeed be classified as a "hidden killer" of plans.
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