The entrance to the shop should be wheelchair accessible without any special arrangements being needed. Thus if there are steps, there should be a ramp to allow easy access.
Aisles should be wide enough to accommodate wheelchairs.
In large retail outlets (supermarkets, big box stores), provide motorized shopping carts with seats.
Make assistance available to the blind in locating items and negotiating the checkout process.
If the shop has toilets for customer use, they should be fully accessible.
There are many ways that a shop could adjust to the disable to avoid a discrimination lawsuit would be by...
- Make your business easily accessible for the disable by adding ramps that will enable to easily come inside the business.
- Also you can add a handicap assistance button that will automatically open upon their request.
- Give job opportunities to the disabled.
- If your business is the size of a huge retailer then make it easier for them to get around. Elevators are key!