Give a short note on ISO.
The acronym ISO stands for International Standards Organization. the term ISO is used to represent the organization as well as a prefix to the numerical codes used to designate various standards released by it.
ISO is an international organization with participation of many countries. It develops and promotes standard covering a very vast range of products and services. There is no compulsion on any member countries or any individual organization to follow standards laid down by ISO, but adherence to ISO does help to establish quality of a product and thereby acceptance by customers.
To a limited extrent, ISO also prescribes and certifies organizatinal systems and practices. Two most popular standards of this type are:
- ISO 9000. This standard deals with capability of organizations to design and supply goods and services of predetermined quality as per customer requirements.
- ISO 14000. This standard specifies the requirements to be adopted by organizations to conserve and protect the environment.