The Glass Menagerie has three main characters: there is a mother and her two children. The mother is Amanda; she has a daughter named Laura and a son named Tom. Tom introduces and narrates the play.
The conflicts in this play have various sources. One set of conflicts comes from what an individual character wants and and can't attain. So, ask yourself: What does Tom want and can't get? What does Amanda want and can't get? What does Laura want and can't get?
Another set of conflicts comes from conflicts between preople. Are there any conflicts between the individual characters? Between the siblings? Between Amanda and her children?
As to the setting of this play: where and when does the play take place? This is answered on the first page and in the summary. Is it in a city or in the country? A house or an apartment? Is the family rich or poor?
If you are having trouble reading the play itself, click on the links below, and read the enotes summary of the play and the descriptions of the characters.