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Have you had any experience with a business or company that introduced new technical systems to do things?

Please elaborate on the kinds of changes they stimulated and if and now the people reacted differently about the changes.

Expert Answers

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Showing my age here, but I once worked in a library system that was just becoming computerized.  People certainly did react differently to this change.  Of course, this was very early in the history of computerization.  The internet barely existed yet (this was in 1990) and many people were not at all familiar with how computers worked.  This meant that many people resisted the change because they had to stop doing things the way they had been doing them.  They were, of course, frustrated because they had to abandon the methods that worked well for them and get used to new methods which, at first, were much less efficient.  I think this is something that happens every time a new system is introduced.

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