Peter Drucker (father of management-by-objective) said- "Without the human element , technology is irrelevant". What does he mean by this?

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thanatassa | College Teacher | (Level 1) Distinguished Educator

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This quotation from Drucker highlights the importance of business rather than technology driven forms of strategic planning. In  order to do strategic planning, all departments in a business must focus on the actual business objectives of the organization. Often, IT departments focus exclusively on "improving" technology with considering whether more powerful IT systems are actually helping or disrupting strategic functions. For example, it's important that people have good channels of communication.  Bad management of corporate communications leading, for example to unclear reporting structures and people not having the information they need to do their jobs, won't be resolved by faster internet connections or better Blackberries. Instead, the technology only supports the more critical issue of how to organize human communication effectively.


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