I think there is much within this particular section of the article that makes sense. Consider the preceding paragraph's ideas that feed into this one. The idea of an "eclectic approach" to treatment is extremely important. Reid and Epstein suggest that practitioners have to examine which approaches would be best for their clients. It makes sense for the practitioner to embrace "an optimal balance between a responsive and a systematic style of communication. I find this idea to make sense because it stresses the divergence in client needs and demands that different modes of communication are sought to help the client.
The reexamination of strict dependence on a task oriented approach is augmented with different approaches because of what is perceived as best for the client and their needs. This idea is present in the third paragraph of the fourth page of the article and it makes sense that seeking to help the patient is the primary function and purpose of the practitioner. Being wedded to this idea and little else is extremely important for any practioner that wishes to help and meet the needs of the client.