# Operations Management question (Process control): A new coin machine printing nickels is being tested by the Mint. Ten samples, with each using 10 nickles, are weighed. Each nickle should weigh 5...

Operations Management question (Process control):

A new coin machine printing nickels is being tested by the Mint. Ten samples, with each using 10 nickles, are weighed. Each nickle should weigh 5 g and each sample should weigh 50g. The data collected is shown in the chart below:

http://postimg.org/image/3zokdvpqj/

**- Determine the upper and lower control limits and the overall mean for the x bar chart and the R chart **

**- Draw the charts and plot the values of the sample means and range. **

**- Does the data indicate that the mint should invest in this new machine? Explain **

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### 1 Answer

1) The xbar and R chart are implemented together. The center lines are respectively the average item weight (calculated from all samples) and the average range over the n (=10) samples.

Therefore the center lines are respectively

xbar = Sum(xi)/mn where m=10 is the number of samples, n=10 is the sample size and xi are the sample total weights

xbar = 4.99217

Rbar = Sum(Ri)/m = 0.0107

Now, the control limits for the two charts are respectively given by

xbar +/- A2*Rbar

(D3*Rbar, D4*Rbar)

where A2, D3 and D4 are sample-size-specific anti-biasing constants available from statistical tables. For n=10 we find from the tables that we should set

A2 = 0.308, D3 = 0.223, D4 = 1.777

so that the control limits for the xbar chart and R chart respectively are

(4.99217+/- 0.308*0.0107), (0.223*0.0107, 1.777*0.0107) =

(4.988874,4.995466), (0.0023861,0.0190139) =

**(4.989,4.995), (0.0024,0.0190) ** approx. With the center lines at

**xbar = 4.992, Rbar = 0.0107.**

2) See attached figure for drawing of the charts

3) The R chart indicates that the process is not 'in control' since a number of the sample range values fall outside of the control limits. This indicates that the variance of the samples is not constant. On this evidence alone, regardless of what the xbar chart indicates, the mint should not invest in the machine as it does not perform predictably to specification. It is noticeable that the final sample mean value is very low, and hence weighs down the overall mean estimate to somewhat below the target of 5g, but this is not of immediate interest since analysis does not proceed beyond inspection of the R chart, which indicates poor performance of the machine.

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