Operational needs, schedule changes, and work demands can and often do change daily. How can a worker best respond to such changes?
The only way that a worker can respond to such changes is to be mentally prepared for anything. Workers need to have the attitude that their job is to do whatever is best for the firm. Too often, workers come to feel that they have a defined job that should not change. When changes happen, their morale and motivation decline because they are taken out of their "comfort zone." Therefore, what workers need is to have a different outlook. They have to feel that they are able to do any job that might be asked of them. Of course, management needs to help them with this by doing things such as training them for a variety of jobs. But ultimately, the worker needs to make the mental adjustment that will allow him or her to cope with change.