Regarding language we use in business, comment on this quote: "It is not about what you say; it is all about how you say it."    

Expert Answers

An illustration of the letter 'A' in a speech bubbles

Because of the word "all" in this statement, it is false.

Of course, two people who are making the same business presentation may have very different results.  The person who can present with more personal dynamism and who can connect with their audience is much more likely to get sales...

Unlock
This Answer Now

Start your 48-hour free trial to unlock this answer and thousands more. Enjoy eNotes ad-free and cancel anytime.

Start your 48-Hour Free Trial

Because of the word "all" in this statement, it is false.

Of course, two people who are making the same business presentation may have very different results.  The person who can present with more personal dynamism and who can connect with their audience is much more likely to get sales or to have their plans approved.

However, the better presenter, the one who says things in a good way, will not always win.  No amount of presentation or personal charm can make up for a plan that is fatally flawed.  The content of a business presentation, or the product that is being sold, is going to have a great deal of impact on whether or not the presenter will accomplish his or her goal.

So, both what you say and how you say it are clearly important.  It is not all about how you say it.

Approved by eNotes Editorial Team