It is in Chapter 16 that Helmholtz, Bernard and "Mr. Savage" finally come face to face with Mutapha Mond, the "Resident Controller for Western Europe." What begins is an explanation of why the dystopian world of this novel is the way that it is. To me, one of the central explanations occurs after Mond explains why this new world has no place for Othello. He argues that "people wouldn't understand it" and that you need "instability" to understand a tragedy:
"You can't make flivvers without steel - and you can't make tragedies without social instability. The world's stable now. People are happy; they get what they want, and they never want what they can't get. They're well off; they're safe; they're never ill; they're not afraid of death; they're blissfully ignorant of passion and old age; they're plagued with no mothers or fathers; they've got no wives, or children, or lovers to feel strongly about; they're so conditioned that they practically can't help behaving as they ought to behave. And if anything should go wrong. there's soma."
This, then, explains the new world that John, the "savage", finds so difficult to understand. This world has been created to promote stability, which the makers of this world have identified as being necessary to erase all jealousies, angers, passions and other "uncivilised" instincts that can't be tamed. In this world, everyone is happy, and therefore there is no murder or instability. Of course, there is also no essence of humanity either, which the makers of this world have chosen to forsake in order to gain the stability which they feel results in "civilisation". Bernard and Helmholtz would disagree, of course.