What role does communication play in management?

3 Answers

thetall's profile pic

thetall | (Level 1) Senior Educator

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Communication is important in all management positions, which include planning, organizing, leading, and controlling. All of these functions are performed by a person, which makes communication an unavoidable activity.

During planning, information is gathered from different sources to facilitate the process of strategy formulation. Planning as a management function also serves to define the goals and objectives to be achieved. Organizing is an important management function that ensures effective and efficient resource allocation in order to achieve the set goals and objectives. Leading involves clearly communicating the goals and objectives to the organization members and guiding them toward achieving them. Controlling involves evaluating the processes carried out and the results of the processes to determine if the goals have been met.

The key aspect of all these management functions is that they entail human interaction, which is achieved through communication. Thus, communication serves as a channel of information exchange and knowledge transfer between the different members of the organization.

pohnpei397's profile pic

pohnpei397 | College Teacher | (Level 3) Distinguished Educator

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The whole point of management is getting people to do what the manager needs them to do.  Communication is key to this process.

In order for managers to be effective, they need to communicate their goals and needs to those who work for them.  They need to do so in a way that is both clear and as motivational as possible.  This is where communication skills come in.  Managers need to know how to get information across, but they also need to know how to do so in a way that makes their workers want to do what the manager says as well as possible.

When we look at management in this way, we can see why communication is so important.  Managers need to make their needs perfectly clear to their subordinates.  At the same time, they need to communicate in ways that make the subordinates feel important and motivated.

User Comments

sasikumarupadhaya's profile pic

sasikumarupadhaya | College Teacher | (Level 1) Salutatorian

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communication has alot to do in management. basically, comunication helps to fill the gap of misunderstanding between management and employees, enhance coordination in the organization, operate the organization smoothly and boost the moral of employees. subsequently, communication also helps to establish an effective grievance handling procedure, preserve the basic rights of employees and help in increasing the welfare of emmployees. further, communication is much necessary even for total quality management.