Knowledge ManagementKnowledge Management failures for companies

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Karen P.L. Hardison | College Teacher | eNotes Employee

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One cause for failure of corporate knowledge management systems is that not enough attention and planning is given to the creative and motivational side of data input management. Another is that there is poor interface between technology departments and human resource departments so that the best coordination of knowledge management practice takes place.

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wannam | High School Teacher | (Level 3) Educator

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In the technology industry, knowledge management can be applied to company secrets. For example, companies like Google or Apple require all employees to sign a non-disclosure agreement. There can be serious consequences for employees who break this agreement. Take the example of the gentleman from Apple that left his iPhone prototype at a bar. Other companies also have non-disclosure agreements to try to keep specific knolwedge within the company. I remember working one retail store and one restaurant I worked for in college required employees to sign such an agreement. The resturant wanted to protect certain recipes and the retail store wanted to protect their compnay policies. This type of knolwege management helps companies stay competitive.
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accessteacher | High School Teacher | (Level 3) Distinguished Educator

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I wonder if we can relate this topic to whistleblowing and the way that companies who have been acting immorally or illegally have had this revealed by disgruntled employees who feel that they have a moral duty to reveal the misdemeanours of their superiors to the world. Of course, this is something that is now protected by law.

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litteacher8 | High School Teacher | (Level 3) Distinguished Educator

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Companies have an obligation to protect their intellectual property.  This can include how the company stores information and how it allows employees to have access to it. It can also affect a company’s research and development, which is important no matter what the company does.

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vangoghfan | College Teacher | (Level 2) Educator Emeritus

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Perhaps the most obvious examples of knowledge management failures have been the hacking of computer databases of major companies.  These successful hacking attempts have exposed the private information of millions of people, have cost millions if not billions to repair and protect against, and have dimninished trust in the internet. Hacking has also exposed the vulnerability of major companies to spying, both foreign and domestic.

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