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One cause for failure of corporate knowledge management systems is that not enough attention and planning is given to the creative and motivational side of data input management. Another is that there is poor interface between technology departments and human resource departments so that the best coordination of knowledge management practice takes place.
I wonder if we can relate this topic to whistleblowing and the way that companies who have been acting immorally or illegally have had this revealed by disgruntled employees who feel that they have a moral duty to reveal the misdemeanours of their superiors to the world. Of course, this is something that is now protected by law.
Companies have an obligation to protect their intellectual property. This can include how the company stores information and how it allows employees to have access to it. It can also affect a company’s research and development, which is important no matter what the company does.
Perhaps the most obvious examples of knowledge management failures have been the hacking of computer databases of major companies. These successful hacking attempts have exposed the private information of millions of people, have cost millions if not billions to repair and protect against, and have dimninished trust in the internet. Hacking has also exposed the vulnerability of major companies to spying, both foreign and domestic.
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