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In regards to monitoring compliance in community services, what actions or behaviors should you evaluate in terms of frameworks and noncompliance, with a view to modifying inappropriate practices or approaches?

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To modify inappropriate practices or approaches within community services, one could evaluate the level of transparency and impartiality.

As the term implies, community services are specific services that are supposed to benefit a given community. For example, a nursing home could be described as a community service. The purpose of...

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To modify inappropriate practices or approaches within community services, one could evaluate the level of transparency and impartiality.

As the term implies, community services are specific services that are supposed to benefit a given community. For example, a nursing home could be described as a community service. The purpose of a nursing home is to care for certain elderly people in a community.

In New York, the actions and behaviors of nursing homes have been called into question. During the first months of the COVID-19 pandemic, the governor of New York at the time, Andrew Cuomo, signed a law that gave nursing homes immunity from lawsuits related to the outbreak. Cuomo’s government was then accused of underreporting the number of COVID-19 deaths in nursing homes.

What occurred in New York’s nursing homes helps identify actions and behaviors that could be evaluated in terms of noncompliance. There should be an emphasis on transparency and impartiality. To ensure compliance, no one in the community should receive special privileges and each community member should have access to the truth, even if such information makes the leaders of the community look bad.

One can see how a lack of transparency and impartiality leads to inappropriate practices and approaches in other community service–related scandals like the Flint, Michigan, water crisis and the Catholic Church sexual abuse cases. These examples also underlie how surreptitiousness and favoritism can foster a culture of noncompliance within community services.

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