How does Urrea describe the border patrol in the narrative of The Devil's Highway, Chapter 1?

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Urrea provides the border patrol agents with plentiful compassion. There is little acknowledgment that border patrol agents have chosen to take a position that directly involves destroying undocumented people's chances at escaping the economically-driven violence that is a direct result of U.S. imperialism and globalization. The border patrol agents are essentially described as having difficult jobs in which they must endure the trauma of intercepting undocumented people along their journey. The agents seems to have zero awareness that they are directly contributing to the suffering of undocumented people and, instead, describe how difficult their lives are as border patrol agents. It is rather disappointing to see such compassion be extended towards people who choose to take jobs that cause so much pain and suffering towards others who are already in incredibly marginalized and dangerous positions. The border patrol agents seem to neglect to realize that the coyotes that they so...

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