How should employers combat poor e-mail writing skills?Please be very specific and detailed.

Expert Answers
Ashley Kannan eNotes educator| Certified Educator

It is a challenge or employers to tackle the issue of writing, but it is something that can be done.  The first premise might be an elementary one, but is often overlooked.  In writing emails, especially professional ones, it is not to be written as something spoken between two people.  In emphasizing the official nature of correspondence, this might allow employees to better understand how to compose emails that reflect a professional state of being.  Since emails are seen as professionals, it should be stressed that "texting spelling" should not be featured.  For example, the word "for" should actually be spelled out and not represented by the number "4."  Another example would be the word "you" and not "u."  In stressing that email is professional, asking employees to hit "spell check "or copying the text into a word document and spell checking it would also be beneficial.  Finally, professional emails shouls be polite, but also direct.  In emphasizing email as a direct means of communication, there might be a decrease in extraneous thoughts and ideas, which could minimize poor writing skills.

Lorraine Caplan eNotes educator| Certified Educator

Other ways to improve poor email writing skills include having classes on the topic. Most employers hold various kinds of training for job skills, and this is just one more job skill that could be added to a training. Additionally, most email delivery systems have templates available that, if required, would encourage employees to create emails in a more professional way.  For example, there are "memo" templates that could be required for all email communication at work, to those outside and inside the organization.  Providing this kind of structure to emails would help employees to understand that in the workplace, communication needs to be businesslike.  Most employees, when required to communicate in memo form in "hard copy," are more conscious of the need to be businesslike.