Communications in Business Questions and Answers

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How might prejudice, discrimination, and ethnocentrism affect workplace communication?

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Kale Emmerich eNotes educator | Certified Educator

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In business, effective communication is vital to performing a high-quality job. Prejudice, discrimination, and ethnocentrism do several things to reduce the effectiveness of communication, which will significantly hamper your organization's performance.

First, they reduce the respect for another worker, and therefore the respect for the information they give or the way in which it is given to them. For instance, if you are prejudiced against another employee and they communicate that there is something of vital importance to their job that they need help with, you are less likely to respect that information and help them with it, which would impede their performance and thus the...

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