Jarvis Lorry is characterized as an impeccable gentleman,
"very orderly and methodical...with a hand on each knee...(sitting) so still he might have been sitting for his portrait".
Although he maintains a completely controlled demeanor, he is a man of strong emotions; his face,
"habitually suppressed and quieted, (is) still lighted up...by a pair of moist bright eyes that it must have cost their owner, in years gone by, some pains to drill to the composed and reserved expression of Tellson's Bank".
Mr. Lorry is the consumate professional. The information with which he has been charged to reveal to Miss Manette is quite personal to him, yet he manages to maintain an objectivity and detachment throughout the telling, by repeatedly reminding himself that it is
"a matter of business".
Lucie Manette is portrayed as a fragile, sensitive character, almost like a doll. She is
"a short, slight, pretty figure" with "flowing golden hair" and lovely "blue eyes",
dressed in a riding cloak and holding a traveling hat with ribbons. In her manner she is courteous and submissive, curtseying before Lorry
"with a pretty desire to convey to him that she (feels) how much older and wiser he (is) than she".
Lucie is a fragile young woman, rendered senseless at the news Lorry conveys to her, with her
"pretty pale face and her cold hands...(laying her) drooping head on (the) shoulder"
of her caretaker, Miss Pross (Book 1, Chapter 4).