In Chapter One, Mr. Enfield tells of how he came across the detestable Mr. Hyde one bleak winter morning. At the time, Mr. Hyde had callously trampled over a little girl and was fast making his getaway when Mr. Enfield apprehended him.
To Mr. Enfield, Mr. Hyde was a grotesque character who elicited revulsion from anyone who chose to look upon him. Ironically, Mr. Hyde appeared to exhibit no remorse for his horrendous act of cruelty; he faced the family of the little girl coolly, as if he had nothing for which to be ashamed of. Mr. Enfield admits that even the doctor who tended to the young child had difficulty holding back his feelings of violence against Mr. Hyde. In short, Mr. Hyde actually inspired murder in the hearts of both Mr. Enfield and the doctor that fateful morning.
Since murder was out of the question, the doctor, Mr. Enfield, and all other interested parties demanded that Mr. Hyde make some sort of financial restitution for his reprehensible act. The figure of a hundred pounds was mentioned, and even though Mr. Hyde would have liked to bargain for less, the menace of the angry crowd prevented him from further arguing his position. Eventually, Mr. Hyde did make good on the payment, but Mr. Enfield still classed him as a 'really damnable man,' unworthy of society's esteem.
Later, Mr. Enfield confides to his friend, Mr. Utterson, that although there was something 'displeasing' and 'downright detestable' about Mr. Hyde, he couldn't quite put his finger on what exactly made the man such a sinister figure. According to Mr. Enfield, Mr. Hyde gives the impression of someone who is deformed in some way, yet the fact is not evident just by looking at him. He is an 'extraordinary man' to look at and nondescript in appearance at the same time. Mr. Enfield is frustrated that he can't accurately describe Mr. Hyde nor explain his own loathing of the man. However, he maintains that everyone who looks upon Mr. Hyde immediately takes a violent dislike to him.