Health information technology does improve the quality of health care. First, health IT increases communication between providers and patients. This can be done through email communications, text messages, telephone apps, and even automatic reminders.
Second, health IT improves patient care by reducing medical errors. For example, many electronic medical records have an alert to the provider if they prescribe a medication that causes an allergic reaction in the patient. Alerts also are given in medications are contraindicated.
Third, health IT improves efficiency in the care of patients. This is important in ensuring that the patient receives the right care in the right place at the right time. Medical information is often available at a bedside rather than waiting for the chart to be pulled in medical records.