There can be two avenues of impact deriving from a client's cultural heritage. One avenue pertains to the counselor and the other to the client.
(1) There is a human predisposition to value our own cultural ethnic heritage as superior. This, misdirected, misunderstood and misapplied in a counseling environment can negatively impact clients and client interaction.
(2) Sensitivity to a client's cultural heritage, biases, world view and perceptions is necessary to enhance the client's understanding of themselves, the issues at hand, the counselor's advice and direction and their place in a multicultural environment.