Can anyone explain why critical thinking is important for ICT professionals.?

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kipling2448 eNotes educator| Certified Educator

Critical thinking is important for most professionals, whether the field in question involves the law, medicine, architecture, the arts, or in the realm of information and communications technologies (ICT). Critical thinking is merely the application of informed reason absent predispositions towards particular outcomes. It requires an objective, dispassionate assessment of data and information and the articulation of a conclusion grounded firmly in that assessment. It requires a willingness and ability to "think outside the box" regarding possible outcomes, and in this respect has served as a foundation of the modern development of information and communications technologies. No finer example of this phenomenon existed than in the person of the late cofounder of Apple, Steven Jobs. Jobs and his partner, Steve Wozniak, took on, and largely defeated, the most powerful and influential entity in the world of computing, International Business Machines, IBM. That could not have happened without a serious dosage of critical thinking or analysis. Those two innovators revolutionized an industry and essentially recreated it. While Bill Gates and Microsoft certainly also deserve credit for the evolution of ICT, its was Jobs and Wozniak, but especially the former, who broke conceptualized and realized an entirely new approach to ICT. IBM was the standard-bearer in the world of computing, and continues to be a major player, but it is no longer the symbol of personal computing; that designation goes to Apple. 

Critical thinking has been integral to every major advance in ICT since the advent of the Apple computer. The development of smart phones and the proliferation of "apps" that accompanied that development all involved the willingness and ability of individuals to approach challenges and opportunities critically. Casting aside predispositions to think or act in a certain way and allowing for the possibility of new ways of performing tasks were vital components of the information revolution. A willingness to question prevailing assumptions and to analyze data from an entirely objective perspective facilitated these advances in ICT, and it remains a key to the continued advancement of these fields.