Mrs. Preston is at a loss to know what to do to help Hanneh. She has been speaking at some length to Hanneh about democracy, which Hanneh has fully embraced, but Mrs. Preston has no sense as to how to put democracy into action in this situation.
So Mrs. Preston, who is wealthy, offers to give Hanneh money to hold her over, taking care of the problem for the moment. She gives no thought to the future, for this woman has never had to do so: money is there for the taking, whenever she needs it.
Hanneh, however, does not want a moment of charity: she wants justice. She is thinking of the future. A loan today will still leave her tomorrow facing the unethical landlord who wants more money for the work Hanneh has done to make her apartment more attractive (and therefore more valuable to him). Hanneh's frustration is overwhelming as she realizes that she has nowhere to turn and no one to help her. As she and her husband have always had to work hard to get by, now they must do so and find another home.
The reality of the harshness of Hanneh's life of poverty is glaringly different than the life of comfort Mrs. Preston lives.