In order to answer this question, you need to be sure that you understand what Herzberg is and is not saying. While Herzberg is saying that pay is not a motivator, that does not mean that he is saying that people do not care about their pay. Herzberg argues that there are two kinds of factors at work that determine whether a person is satisfied with their job. There are “hygiene factors” that do not positively make people satisfied, but we must be clear that people will be dissatisfied if those factors are not present. Herzberg says that pay is such a factor. A good salary will not make people happy, but the lack of a good salary will make people unhappy.
I tend to agree with this theory. Pay is certainly important. A person who is doing a job for what they consider to be very low pay will not be happy. But even people who get paid well will not necessarily be happy. What makes us happy with our jobs is whether we like what we are doing, whether we feel challenged by our work, whether we feel appreciated, and other such things. I believe Herzberg is right because I believe that pay does not positively make us satisfied. I believe that the things that make us satisfied have more to do with our emotions and our intellect than with our paychecks, unless those paychecks are too small to meet our basic needs, then the paycheck becomes the greatest factor in satisfaction or the lack of it.