How can human resources management can be instrumental in helping a company create a competitive advantage?

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mkoren eNotes educator| Certified Educator

Companies want to gain a competitive advantage over their competition, and this can be done through efficient management of human resources. There are several ways this efficient management can be accomplished. One way is to hire people who have experience working in the industry. If a company constantly has to train its employees, this can be an added cost to the company. Having employees who already possess important skills can, therefore, help create an excellent workforce. Employees with experience should have knowledge of the industry and marketplace, and they can apply that knowledge immediately upon being hired.

Another way to achieve this is to develop a compensation package that makes workers happy and encourages them to stay at the firm if they are doing their job well. Minimizing employee turnover helps to keep employee costs under control. Additionally, understanding the needs of the workers and creating an environment within the company that will allow the workers to thrive is another way to gain a competitive advantage through the workforce.

Having a skilled, experienced workforce and strong human resources team can be very helpful to a company. When companies have an advantage over their competition, they will have a greater chance of being successful.

pohnpei397 eNotes educator| Certified Educator

In order for us to understand how this can be accomplished, let us look at the definitions of human resources management and of competitive advantage.

A competitive advantage is anything that a business does that can make it more productive than its competitors.  Human resources management is the process of making sure that a company hires the best possible people, that it trains them as well as possible, and that it keeps them happy and solves problems as well as possible.

One way to gain a competitive advantage is to have a superior workforce.  If a firm has better workers who are happier than those in other firms, it will be more productive and more profitable.  This can be accomplished, in part, through human resources management.  If a firm’s HR department is excellent, it can recruit and hire better workers.  It can do a better job of training them.  It can arrange compensation packages that satisfy the workers.  It can create a work environment that the workers appreciate and in which they would like to keep working.  If the HR department does all of these things better than the HR departments of other firms, the firm can gain a competitive advantage.