I have generally been very impressed with how quickly and accurately responses are edited, although I wish we would be given a chance to fix answers before they are revoked. I agree that the one hour window is a little strange. There needs to be a limit, of course, but I think we should be able to answer the question as well if we think the first answer is wrong or inappropriate. I have enjoyed reading all of the questions and answers. It always pleases me when a question makes we think about a subject I thought I knew very well from a different angle.
I enjoy answering questions and like the fact that sometimes I get feedback from other editors, via email. It keeps me fresh and interested in topics beyond what I normally tackle in the classroom. However, I sometimes feel that when I respond to discussion posts, I rarely get compensated and don't understand why those are so rarely recognized and recorded on my editor page. Does anyone else see that occurring? I do like sharing my documents of successful activities I have done in my classes. Overall, this is a stimulating site.
I have found the standard of responses posted here very good.
Though I should say that I find the responses of a few very popular editors in a way vague and which just scrape the surface, most editors have very impressive responses.
A lot of new rules have been introduced by the management lately that sometimes leave me frustrated when I find a small mistake that was overlooked the first time and which I can no longer correct. So, I have to be right the first time, as there are no second chances
I have to agree with post number 3. There are times when I feel that I have something important to contribute to an answer to a question, but by the time I get to it, the question is closed to further editor responses. Otherwise, I think the editors do a pretty good job.
I have to agree with #6 in having a positive experience of enotes during my tenure. I have very few complaints with how my questions are judged and edited, and in fact I feel that working on this website for quite a while now has actually helped me to become a better answerer of the kinds of questions that students ask. I also enjoy the way that I am always stretched and encouraged to venture into new texts and areas that I know little about.
I have been participating in this community for about a year and a half now, and never expected it would be something I would get this involved in. I've met some great, intelligent, well qualified online colleagues, and my editors have been very positive, encouraging and responsive, especially Karen and Scott.
On a personal and professional level, the wide variety of questions and topics has taken me out of the typical curriculum I usually teach year after year, and forced me to research, to compose more academic responses and to become a student again. In short, it's sort of like being paid to learn and to think. Not a bad gig if you can get it.
Haven't done much on the assignment front as of yet, and I don't pay much attention to my ratings unless the editors point out something specific.
I feel that e-notes is a benefit to me as a teacher too. I agree with the above comments, and have received both constructive criticism and warm praise from the e-notes staff which have been thoughtfully written. I do concur with larrygates though on the hour window - especially as some of us are a little distance away from the US. That said, I enjoy reading the well written responses of my colleagues and the diverse opinions which we sometimes have.
I agree with both responses above. I have only been doing this for 3 weeks now, but I have found that the editors coach and respond to my comments quickly and effectively. I can already see a difference in my responses.
To add to what larrygates said, I am very excited at what this process is doing for my teaching. I have been able to see different question types and I'm finding that I have become much clearer in my responses. I've had a great experience so far!
As for the Enotes staff, I have been quite pleased with the response to my postings on Enotes. Like Post #2, I also am frustrated at times that my responses are not as professional as they might otherwise be. I fault myself for not proofreading as carefully as I should; or for replying without giving due thought to my response.
Any criticism I might offer is not directed at Enotes, but at some Editors who respond very quickly to posts in almost every topic when the Editor is clearly not an expert in that topic--other than as defined by Enotes. Because responses must be posted within sixty minutes of the first response offered, I have found myself shut out of responding to questions in areas in which I have had considerable training and some expertise because a vague answer has been posted that tends to analyze the question rather than offer a factual response. The motivation of such editors is beyond me. (My students have a more colloquial definition than "vague response.")
Aside from that distraction; I have found my responses read promptly, any criticism or suggestion to be both professional and timely, and appreciate the lively exchange of ideas that takes place on the Discussion Board. It has been both enlightening and has broadened my own thinking in many respects.
Enotes is a business, and the editors do a remarkable job of ensuring that we provide our clients with quality, well documented answers for their questions. Consider the enormous amount of information through which they must sift every month. Questions, discussion boards, writing assignments are submitted by hundreds of editors such as myself. These are monitored for appropriateness, accurateness and other issues. I have no problem with the way the editors do their job. I am occasionally frustrated that I, myself, have not performed as professionally as I could.