Barbara Ehrenreich

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Ehrenreich uses crude expressions in "Serving in Florida." Are they appropriate? An example to be used is how BJ's nickname is "The Bitch." What is her intended effect in shifting to diction that is not only informal but, some would say, crass?

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The crass language used in Nickle and Dimed is appropriate because it helps convey the rough and dehumanizing restaurant environment in which Ehrenreich works as a waitress. Her job at Jerry's dehumanizes the wait staff, the customers and managers. The manager there who is called "the Bitch" tells Ehrenreich not to spend so much time chatting with the customers and advises her not to let them run her around so much. As Ehrenreich suggests, this manager is as much a victim of the system as she is an enabler of it. The manager even apologizes in her own way for her abrasive manner in approaching employees, saying "you get into a mode,  you know, because everything has to move so fast."

In this section of her book, as in the other sections, Ehrenreich describes what capitalism is like for workers and customers at the bottom end of the spectrum. Not only the workers, but the customers too are...

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