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I certainly do think so because the day is coming in which diverse workplaces will be the norm, not the exception, and people cannot work effectively together without knowledge and respect of one another's cultures, religions, genders, or ethnicity. More and more, in the United States and other countries, the immigrant workforce and the laws requiring that the best person be hired for the job are creating a mixture of people who have had no exposure to each other before, a mixture of people who simply must get along in order to do whatever needs to be done.
I will say, though, that I am not convinced that the diversity training that exists today is particularly well done, often because management feels it is something it has to do, not because management realizes its value. In most workplaces I have observed, everyone from the top down has a sort of "Oh, no, we have to do this again" kind of attitude, which is a shame because good diversity training is of great benefit in all sorts of ways, including of benefit to the bottom line.
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