A major impact of the Industrial Revolution was how it affected workers. Before the Industrial Revolution occurred, people worked in small businesses that were very friendly towards the workers. Usually, the workers and the owner knew each other and their families quite well. If a special need or situation arose, there was understanding and compassion toward the worker. With the Industrial Revolution, this relationship changed. People went to work in factories where hundreds or thousands of people worked. There was little to no personal relationship between the worker and the owner. They often didn’t even know each other. Workers were treated very differently in this situation. If a special need or situation arose, the request was often denied. Workers were more easily replaced. Working conditions were poor with long hours, low pay, and unsafe working conditions. Workers had to form unions to try to improve their workers conditions. In the beginning, the unions usually were not successful in improving the conditions for the workers. The Industrial Revolution really changed the relationship between workers and owners.