Describe the levels of management and the skills needed by managers at each level. This is from my management course syllabus. I'm doing a diploma in computer science and this is one of the...
Describe the levels of management and the skills needed by managers at each level.
This is from my management course syllabus. I'm doing a diploma in computer science and this is one of the courses. Any help is much appreciated.
Put simply, there are three levels to management: a) Top-level b) Low-level and c) Mid-level. Top-level management is the highest level, and it includes the positions that hold the most responsibility within an organization. Examples of positions that would be classified as top-level management are Chief Executive Officer (CEO), Chief Operating Officer (COO), President, and Vice President. These positions confer the most authority within a company, and as such, high-level managers are most responsible for the direction in which the company progresses. In contrast, low-level management consists of positions closest to the employees who work on line tasks. Low-level managers are much more involved in the day-to-day tasks that higher level management would not typically be directly involved with. As such, these positions generally involve direct supervision as opposed to strategy and planning. The other level of management is called mid-level management, and this consists of Department Heads (HOD), Junior Executives, and Branch Managers. This level of management reports directly to the top-level managers, and as such, they are responsible for the implementation of directives given by the heads of the company. Like low-level managers, mid-level managers hope to inspire efficient performance within the workplace, and as such, mid-level managers spend a great deal of time and effort coordinating and communicating the demands of upper-level management.
The top level of management consists of executives. These usually include a Chief Executive Officer (CEO), Chief Operating Officer (COO), Chief Financial Officer (CFO), and Chief Information Officer (CIO), who are sometimes collectively known as the C-suite. This level requires people who can see the "big picture" and do long-term strategic planning. They need to be aware of how all parts of the company work together and spot opportunities for increasing profitability.
Below the executives are the middle managers, who generally manage first level managers. They are responsible for translating the executives' vision into reality and making decisions for their specific departments or areas. They mainly need people skills as well as the ability to do detailed planning.
First level management consists of people who directly supervise non-management employees. Usually they need good people skills as well as deep knowledge of the specific areas or projects they are supervising. They are responsible for keeping projects on schedule and within budget and need to be good with details.
In any common managerial functions performed by managers in any organization can be classified in four main management functions. Managers in all organizations and at all levels of management perform all these management function. All managers need skills to perform all these functions, although, not necessarily in the same proportions.
The four management functions are:
Planning covers the process of objectives and deciding on actions to be taken to achieve these objectives. Organizing is the process of designing and developing structure of relationships between members of the team or group assigned to carry out the planned tasks, and filling and keeping filled the positions in the organization. Leading refers to motivating, directing and guiding people in the organization It involves ensuring that the people in the organization are willing and capable of performing the required tasks. Controlling involves ascertaining the actual results and situation of the organization and taking corrective action when significant deviations from expectations occur.
These management functions are common to all managers at different levels in organizational hierarchy. However, the importance and of each oh these function and the effort managers need to put in, is influenced significantly by the hierarchical level of managers. Accordingly, the skill requirements of managers also change with their level in management hierarchy.
For examining the relationship between hierarchical level of managers and the skill required by them we can group managers in any organization in three broad groups..
1. Top-management: This refers to the top one or two hierarchical levels in the organization structure. Managers at these levels have responsibilities for the total organizational performance covering multiple business activities.
2. Middle-management: These are the managers between the top- and first-level management. They generally do not have the responsibility for more than one type of business activity, and even within that may be responsible for only a segment of the total work in the organization.
3. First-level-management: They are at the lowest one or two levels of management hierarchy. They are the people responsible for directly supervising the work of operational staff, and form a link between them and the management.
As we move down the organizational hierarchy the importance of planning and controlling functions tends to decrease, and on leading function tends to increase, as we move down the organizational hierarchy. There is a drop in amount of organizing effort requirement also with decreasing level of organization hierarchy, but much less pronounced drop in comparison to that for planning and leading. In view of this we can conclude that importance for planning and controlling skill required in managers tends to reduce with reducing level in management hierarchy. However, importance for leading skills increases with educing level of management hierarchy. Thus the first line managers, dealing directly with the operating personnel need very high leading skills to motivate, supervise and guide their subordinates. The importance of organizing skill does not change very much with hierarchical level, however, there is small drop in importance of organizing skill as we go down the organizational hierarchy.
Broadly there are three levels--Top management,Middle management and lower management--
At the lowest levels -major skills are technical and in the middle level you need technical and human skills--whereas at the top management level Cocepyual skills are the topmost and ofcourse human skills--
I have tried to answer in a very brief and simple manner--if you need further explaining it can be answered separately--